Online care. Ontario pharmacists.

A little care.A big relief.

Everyday health issues shouldn’t take over your day. Connect with a licensed Ontario pharmacist, right from your couch.

Find care for your symptoms

Assessment free with a valid Ontario health card.
$30 without. Medication costs may apply.

NO APPOINTMENT NEEDED  ·  TYPICAL REPLY ~5 MINUTES↓
+
No appointment. No waiting room.
Just care.
Licensed Ontario pharmacistsFrom wherever you’re comfortableNo referral neededTypical reply ~5 minutesFree with an Ontario health cardPrescriptions when clinically appropriateFree medication delivery

01 / Find your care

Small problem.
Let’s start here.

Explore the 28 common conditions Ontario pharmacists can assess. Your assessment determines the right next step.

Explore all 28 conditions

02 / Less friction. More care.

Your day, uninterrupted.

From the first question to your next step.
Here’s how Pharmly works.

01

Tell us what’s up.

Choose your condition and complete a short questionnaire on your phone or laptop. It takes about five minutes.

START WITH YOUR SYMPTOMS ↗
02

We’ll take a look.

A licensed Ontario pharmacist reviews your answers and follows up within 24 business hours (our average is about 5 minutes), by message or call.

REAL PHARMACIST. REAL CARE.
03

Know your next step.

When it’s clinically appropriate, your pharmacist prescribes the medication you need, delivered to you at no extra cost. Otherwise, you’ll get a clear plan for what to do next.

A PLAN THAT MAKES SENSE
Illustration of a green armchair and a care conversation bubble YOUR COMFORT ZONE. YOUR CARE.

03 / Made for real life

Stay comfy.
We’re here.

The commute. The waiting room. The reshuffled day. Getting help for an everyday health concern can be simpler, especially for the millions of Ontarians without a family doctor.

Care from a licensed Ontario pharmacistEvery assessment is done by a pharmacist licensed by the Ontario College of Pharmacists.
No appointment or referralStart any time, from your phone or laptop. No family doctor needed.
Free with a valid Ontario health cardNo card, or new to Ontario? You can still be assessed for a flat $30.
Private and secureYour health information is encrypted and only accessible to your pharmacy care team.

FAQ

Common questions.

How much does an assessment cost?

The assessment is free with a valid Ontario health card, or $30 without. Medication costs are separate and may be covered by your drug plan.

How quickly will I hear back?

A licensed Ontario pharmacist reviews your questionnaire and follows up within 24 business hours (our average is about 5 minutes), often much sooner. If anything urgent is flagged in your answers, we will direct you to the right level of care.

Do I need a family doctor or a referral?

No. You can start without a family doctor, referral or appointment.

Will I receive a prescription?

Yes, when it’s clinically appropriate. Ontario pharmacists are authorized to prescribe for these conditions, so if medication is right for you, your pharmacist will prescribe it and we can deliver it at no extra cost. If a prescription isn’t the best option, they’ll recommend what is, whether that’s an over-the-counter product, self-care or a referral to the right level of care.

Can you prescribe narcotics or other controlled substances?

No. Pharmly does not and cannot prescribe narcotics, opioids or any other controlled substances. Pharmacist prescribing in Ontario covers specific minor ailments only and does not include controlled drugs. If you need one of these medications, please speak with your doctor or nurse practitioner.

Who provides my care?

Assessments are carried out by pharmacists licensed by the Ontario College of Pharmacists. Pharmly is operated by Citrus Pharmacy, OCP Accreditation #306740.

Let’s take care of it.

Your next step
to feeling better.

Start your assessment

Free with a valid Ontario health card. $30 without.