Get a UTI Prescription Online in Ontario
See a licensed Ontario pharmacist about Urinary tract infection from home. It is free with a valid Ontario health card, or $30 without, and you usually hear back within 24 business hours (right now our typical reply is about 5 minutes).
VIRTUAL CARE / REAL RELIEFA urinary tract infection (UTI) is a bacterial infection, usually of the bladder. This service covers simple, uncomplicated UTIs in women, which are very common and respond well to treatment.
Common symptoms
- A burning feeling when you pee
- Needing to pee more often or more urgently
- Cloudy or strong-smelling urine
- Discomfort low in the belly
Read the full guide to Urinary tract infection
How the pharmacist can help
You start by completing a detailed questionnaire about your symptoms, history and any medications you take. A licensed Ontario pharmacist then carefully reviews your answers and follows up with you directly, within 24 business hours (right now our typical reply is about 5 minutes), to ask any further questions and talk through your situation. This is a real consultation with a pharmacist, not an automated service. Once they have a full picture and it is appropriate to do so, they can prescribe treatment and send it to the pharmacy of your choice.
What it costs
If you have a valid Ontario health card, the assessment is free. If you do not have one, there is a flat $30 fee for the assessment. If a medication is prescribed, you pay the usual price for it, and your drug plan may cover it.
Filling and delivering your prescription
If you would like, one of our pharmacies can fill your prescription and deliver it, often the same day at no extra charge. We direct bill all Canadian insurance plans, and you can pay securely by e-transfer or through a secure online payment link for Visa or Mastercard. We serve a wide range of cities across the GTA, Durham Region, Halton Region and beyond, and we can often deliver anywhere in Ontario.
Need it sooner? Within 10 km of one of our partner pharmacies, we can deliver within 2 hours of your consultation for an additional charge. And you are always free to have your prescription sent to a pharmacy of your choice instead.
When to get other care
This service is meant for mild, straightforward cases. A fever, back or side pain, blood in the urine, or symptoms during pregnancy need to be assessed in person, as these can point to a more serious infection. If your symptoms are severe, getting worse fast, or you think it is an emergency, call 911 or go to your nearest emergency department.
Urinary tract infection: common questions
Can an Ontario pharmacist prescribe for uncomplicated UTI?
Yes. As of 2026, Ontario pharmacists can assess and treat uncomplicated UTI as one of the province's minor ailments. With Pharmly, a licensed Ontario pharmacist reviews your online questionnaire and, when appropriate, prescribes treatment and sends it to your pharmacy - no appointment, referral or family doctor needed.
How much does an uncomplicated UTI assessment cost?
It is free with a valid Ontario health card. Without one, it is a flat $30. If a medication is prescribed, you pay the usual price for it and your drug plan may cover it.
How quickly will I hear back?
A licensed Ontario pharmacist reviews your answers and follows up within 24 business hours (right now our typical reply is about 5 minutes), often sooner. If anything urgent is flagged, we direct you to the right level of care.
Do I need to see a doctor for uncomplicated UTI?
For uncomplicated UTI, a pharmacist can usually help without a doctor's visit. If your case needs escalation or shows warning signs, we will tell you and point you to the right care.
How do I get treated for uncomplicated UTI online in Ontario?
Start a free Pharmly assessment, answer a few questions about your symptoms and history, and a licensed Ontario pharmacist follows up within 24 business hours (right now our typical reply is about 5 minutes). If treatment is appropriate they prescribe it and can send it to the pharmacy of your choice.
Can I get UTI treatment online in the evening or on a weekend?
You can start your assessment any time, day or night. A licensed Ontario pharmacist reviews requests during pharmacy hours (Mon 8 AM-8 PM, Tue 8 AM-8 PM, Wed 8 AM-8 PM, Thu 8 AM-8 PM, Fri 8 AM-6 PM, Sat 10 AM-2 PM, Sun closed) and replies within 24 business hours (right now our typical reply is about 5 minutes). If you submit after hours, you are near the front of the line when we open.
Do I need a urine test for a UTI?
Usually not for a simple bladder infection. The pharmacist assesses your symptoms and history; if anything suggests you need a urine test or a doctor's exam, they will tell you and point you to the right care.
When should I see a doctor instead of a pharmacist for a UTI?
Get medical care instead if you have a fever or chills, pain in your back or side, nausea or vomiting, are pregnant, are a man with urinary symptoms, have frequent UTIs, or your symptoms are not improving. For severe symptoms go to an emergency department or call 911. Your pharmacist will also tell you if your answers point to needing a doctor.
What if my UTI keeps coming back?
Tell the pharmacist in your assessment. They can still help with the current infection when appropriate, and they will let you know when repeat infections mean it is time to see a doctor to look for a cause.
Can you send the prescription to my own pharmacy?
Yes. If treatment is appropriate, the pharmacist can send it to any pharmacy in Ontario you choose, so you can pick it up close to home or work. A prescription is only given when it is appropriate for you.
Urinary tract infection care near you
Feel better, faster.
Start your free assessment and a licensed Ontario pharmacist will be in touch within 24 business hours (right now our typical reply is about 5 minutes).
Start your free assessment**Free with a valid Ontario health card. Without one, the assessment is a flat $30.