See a licensed Ontario pharmacist about Dry eye from home. It is free with a valid Ontario health card, or $30 without, and you usually hear back within 24 hours.
Dry eye happens when your eyes do not make enough tears, or the tears dry up too fast. It leaves the eyes feeling gritty and irritated, and it is more common with screen use and with age.
You start by completing a detailed questionnaire about your symptoms, history and any medications you take. A licensed Ontario pharmacist then carefully reviews your answers and follows up with you directly, within 24 business hours (our average is about 2 hours), to ask any further questions and talk through your situation. This is a real consultation with a pharmacist, not an automated service. Once they have a full picture and it is appropriate to do so, they can prescribe treatment and send it to the pharmacy of your choice.
If you have a valid Ontario health card, the assessment is free. If you do not have one, there is a flat $30 fee for the assessment. If a medication is prescribed, you pay the usual price for it, and your drug plan may cover it.
If you would like, one of our pharmacies can fill your prescription and deliver it, often the same day at no extra charge. We direct bill all Canadian insurance plans, and you can pay securely by e-transfer or through a secure online payment link for Visa or Mastercard. We serve a wide range of cities across the GTA, Durham Region, Halton Region and beyond, and we can often deliver anywhere in Ontario.
Need it sooner? Within 10 km of one of our partner pharmacies, we can deliver within 2 hours of your consultation for an additional charge. And you are always free to have your prescription sent to a pharmacy of your choice instead.
This service is meant for mild, straightforward cases. Sudden vision changes or eye pain should be seen right away. If your symptoms are severe, getting worse fast, or you think it is an emergency, call 911 or go to your nearest emergency department.
Yes. As of 2026, Ontario pharmacists can assess and treat xerophthalmia as one of the province's minor ailments. With Pharmly, a licensed Ontario pharmacist reviews your online questionnaire and, when appropriate, prescribes treatment and sends it to your pharmacy - no appointment, referral or family doctor needed.
It is free with a valid Ontario health card. Without one, it is a flat $30. If a medication is prescribed, you pay the usual price for it and your drug plan may cover it.
A licensed Ontario pharmacist reviews your answers and follows up within 24 business hours (our average is about 2 hours), often sooner. If anything urgent is flagged, we direct you to the right level of care.
For uncomplicated xerophthalmia, a pharmacist can usually help without a doctor's visit. If your case needs escalation or shows warning signs, we will tell you and point you to the right care.
Start a free Pharmly assessment, answer a few questions about your symptoms and history, and a licensed Ontario pharmacist follows up within 24 business hours (our average is about 2 hours). If treatment is appropriate they prescribe it and can send it to the pharmacy of your choice.
Start your free assessment and a licensed Ontario pharmacist will be in touch within 24 business hours (our average is about 2 hours).
Start your free assessment**Free with a valid Ontario health card. Without one, the assessment is a flat $30.