Dry, Gritty Eyes That Won't Quit? Get Assessed Online in Ontario

Gritty, tired, stinging or watery eyes - often worse with screens, contact lenses or dry indoor air - are usually dry eye. In Ontario, dry eye is a minor ailment a pharmacist can assess online and help you treat properly instead of guessing at the drops aisle.

What a pharmacist can treat

A pharmacist can assess typical dry-eye symptoms and, when appropriate, recommend or prescribe the right lubricating or treatment drops for your situation, along with practical steps (screen breaks, humidity, lid care) that make a real difference.

When you'll be referred instead

Eyes need in-person care for certain warning signs, and the assessment screens for them: eye pain or any change or loss of vision, coloured or pus-like discharge, light sensitivity with halos or headache and nausea, a recent injury or chemical exposure, symptoms in one eye only, or a possible underlying cause such as a very dry mouth alongside the dry eyes.

How to get assessed online in Ontario

1. Open the Dry eye assessment - a short, secure questionnaire (about 5 minutes).
2. A licensed Ontario pharmacist reviews your answers.
3. If treatment is appropriate, they prescribe or recommend it and can send a prescription to the pharmacy of your choice.

Cost

The assessment is free with a valid Ontario health card, or a flat $30 without one. Any prescribed medication is billed at its usual price, which your drug plan may cover.

Common questions

Can a pharmacist help with dry eyes in Ontario?

Yes - dry eye is a minor ailment, so a licensed Ontario pharmacist can assess it online and recommend or prescribe treatment when appropriate.

I wear contact lenses - can I still use this?

Contact lens wearers are flagged for a closer look, since lens-related irritation can need in-person assessment. The questionnaire will guide you.

What does it cost?

The assessment is free with a valid Ontario health card, or a flat $30 without one.

See what we treat and start a free assessment →

Pharmly is operated by Citrus Pharmacy, accredited by the Ontario College of Pharmacists (OCP #306740). A prescription is never guaranteed - a pharmacist prescribes only when it is clinically appropriate. Not for emergencies: call 911 or go to your nearest emergency department for urgent symptoms.